Hello everybody! SOBCon 2009 is over. I know that many of you are sad, but guess what? There is a ton of content out there for you to re-live and re-learn some of the experience. While David Griffith is busy compiling all of the video content, I have grabbed a few of the links to [...]
April 30 - May 2, 2010 • Chicago, IL
Tag Archive: links
The Building Blocks of Successful Interaction
I just wanted to share this with you:
Charlie Grantham and Jim Ware, writing at The Future of Work, share some thought on the building blocks of interpersonal interaction:
In our experience effective communication is made up of three basic qualities: trust, connectedness; and relatedness.
Trust is the most basic quality.
Trust is an emotional thing. It comes when [...]