Fine-tune Operations with Customer Feedback (feat. @Starbucker) #sobcon

Terry Starbucker St. MarieJoin SOBCon co-founder Terry “Starbucker” St. Marie for our next webinar on Friday, December 16, 10 AM (PST) / 1 PM (EST). Terry will be sharing his insights into fine-tuning operations with customer feedback in a session titled “Process Whisperers: Use Customers to Turbo-Charge Your Business.”

No matter the size of your business, you always face the classic dilemma of delivering a high-quality product at a manageable cost. While internal data and insight can be helpful, the solutions you need may come from an unexpected source: your customers.

Register today for this complimentary webinar and learn from Terry’s vast experience as a leader responsible for the customer experience.

Sponsored by our friends at Go To Webinar.

Hotel 71 Once Again The Host Hotel For SOBCon Chicago 2012 – Book Your Room Now!

We are pleased to announce that once again (for the 5th year in a row!) the fabulous Hotel 71 will be the host hotel for SOBCon Chicago 2012, May 4-6, 2012.

And, we’ll also be up in “Batman’s Bedroom” at the hotel’s 39th floor ballroom for our Sunday give-back sessions.

There are a block of rooms available at the excellent rate of $185 (their current offered rate is $259) – all you have to do is click this link, enter the number of nights, and “Continue”:

Link to Hotel 71 Special $185 Room Rate

Please make your reservations as soon as possible, because these weekends in Chicago are always packed with other events and conferences – and, the rooms at this excellent rate are limited.

And, while you’re at it, if you haven’t already, don’t forget to register for SOBCon Chicago 2012 at the early registration rate of $795, $200 off the regular ticket price.  This offer expires on December 16th, so hurry!

 

 

#SOBCon chat with @invisiblepeople @connieburke

Mark Horvath and Connie Burke

Our October 20th, 2011 SOBCon chat (starting at 1PM EST until 2 PM) will feature special guests Connie Burke, Communications Manager from General Motors and Mark Horvath of InvisiblePeople.tv – At SOBCon Chicago, General Motors provided some very special support to InvisiblePeople.tv by giving Mark Horvath a “mobile office” aka a GMC Terrain. This support has made it easier for Mark to help more people in more places.

The SOBCon “fabric” has a “thread” of giving woven throughout. We think about how we can positively impact people and businesses, then we connect that to keys to success. The October chat will focus on the giving back feature of the live SOBCon Conferences. From what happens during the conference, to how it plays out afterwards. We will share some ideas about how you can get involved, start a giving back aspect to your business and how giving back stimulates the bottom line and contributes to the success of your business.

SOBConNW Live Stream

Once again, SOBCon is offering a free live stream of our event. SOBConNW in Portland, Oregon, will be live streamed on our SOBConNW USTREAM Channel.


Streaming live video by Ustream

The live stream begins at 8:45AM Friday, September 16, 2011, and will continue throughout the day and through Saturday. Speaker presentations will be show live. During the mastermind sessions and breaks, enjoy a look back at SOBCon speakers, participants, and events.

If you have a question for the speakers during the Q&A time, please tweet it with the hashtag #sobcon or leave it in the Ustream chat.

The free live stream is made possible by BRYTCast, a multimedia production company specializing in video, podcasting, and event production founded by Mike Gebhardt of @drnormal and the Crazy Talk podcast.

See you all on Friday at the first ever SOBConNW!

Social Media Club PDX Hosts a SOBCon NW Kickoff Event on September 15

social media club pdxWe are pleased to announce that the Social Media Club of Portland will be hosting a SOBCon NW Kickoff Event on September 15th, from 6 to 9 PM at the Grochau Cellars in NW Portland.   Admission is open to all, and tickets are $10, and $20 at the door.   Join SMC-PDX, SOBCon NW co-founders Liz Strauss and Terry “Starbucker” St. Marie, and the conference attendees and presenters for an evening of great conversation, networking, and insights about where profit meets purpose.

For more information, and to register for the event,  visit the SMC PDX Eventbrite page:  http://sobconnwkickoff.eventbrite.com/

(Note:  SOBCon NW registrants should register separately for this event)

And if you haven’t yet registered for SOBCon NW, “Where Profit Meets Purpose”, do so now  – the seats are filling up, and you don’t want to miss it!  Our registration page:  http://sobconnw2011.eventbrite.com/

SOBCon: Called the Most Powerful Life Changing Conference

recently gathered together quotes from SOBCon participants in “The Most Powerful Life Changing Conference Event, SOBCon, Comes to the Pacific Northwest.”

Lorelle admits that describing SOBCon is a challenge, and that the words of others tend to summarize her own feelings and experiences.

I’ve been tortured the past few weeks on how to convince you that attending SOBConNW 2011 on September 16-18, 2011, will change your life. As usual, when it comes to my favorite annual conference, I find myself wordless. It’s that profound.

If the SOBConNW Program and descriptions at the SOBCon site doesn’t convince you, maybe these people can.

If you are looking for your own words to describe your SOBCon experience, or want to know more about how SOBCon has changed and influenced the lives and online businesses of others, take a moment to read through her post.

Thanks, Lorelle, for being such a fan from the start.

Register now for SOBConNW and your own life changing experience.

Loyalty 3.0 with @ChrisGarrett @CarolJSRoth @LizStrauss #SOBCon Webinar

Carol RothJoin host Chris Garrett as he interviews Small Business strategist and SOBCon co-founder Liz Strauss and New York Times best-selling author Carol Roth about the idea of Loyalty 3.0 and how it can improve your bottom line.

Speakers:

  • Carol Roth, Business Strategist & New York Times Best-Selling Author of The Entrepreneur Equation
  • Liz Strauss, Small Business Strategist
  • Chris Garrett, New Media Consultant, Chrisg.com

Attend this webinar to:

 

  • Learn what Loyalty 3.0 is and why it’s the future of customer loyalty.
  • Understand how to identify both the senders and spenders for your brand.
  • Learn how to identify your company’s key pillars of customer loyalty.
  • Discover why old-school loyalty efforts are not effective in today’s marketplace.

Wednesday August 10, 2011 at 2 PM EDT

Register today for the Loyalty 3.0 Webinar.
GoToWebinar Brought to you by your friends at GoToWebinar and SOBCon

August #SOBCon Chat Guest: AJ Leon (moderated by @AmberCleveland)

August’s SOBCon chat guest is AJ Leon, and the chat will be moderated by Amber Cleveland, and it will feature a preview of what’s happening at SOBCon NorthWest, held September 16-18 in Portland, OR. You can register for SOBCon NorthWest at http://sobconnw2011.eventbrite.com/

About AJ:

AJ Leon of the LaC ProjectAJ Leon is the CEO and Creative Director of The LaC Project and is a writer, blogger, and speaker.

AJ has worked with or trained over 100 organizations in the US and the UK concerning the landscape of digital asset development and deployment, the construction of user-centric web experiences, the use of new media and emerging technologies in developing authentic and human connections with fans, customers, donors and supporters.

The LaC Project is more than AJ’s company, it is his poetry. He believes that your business, especially now, needs to look less like a pie graph and more like a poem. There are poets in every field and every industry, and the new web gives us the opportunity to extend who we are into how we do business. And that is a special thing.

Stay tuned for the date and time of the August SOBCon chat.

Brian Tomkins Hosting July 21st #SOBCon chat

Brian TomkinsOn Thursday, July 21, 12:00 p.m. – 1:00 p.m. CST, Brian Tomkins will be guest hosting the #Sobcon community Twitter chat with moderator Heidi Thorne. Join us!

Brian is a Social Media Marketing and Digital PR Strategist in Chicago, IL. He helps clients build community around their brand by supplementing traditional marketing techniques with online social media and other online tools. Brian recently returned to Chicago after forming a marketing firm in San Diego, CA. He has been a frequent speaker and media guest where he discusses the latest trends in social media as they apply to business, politics and current events. While in San Diego, Tomkins was a regular TV contributor on KUSI’s “Good Morning San Diego,” hosted the radio program “The Social Media Nation” and was a regular on KCBQ radio. In Chicago, Brian has been regularly published in the Herald News Business Ledger. In 2010 he was featured in the book, “Go Givers Sell More” co-authored by best-selling authors Bob Burg and John David Mann. He has successfully helped authors, businesses, entertainers, organizations, and politicians maximize the effectiveness of their online media campaigns across the country. He received his B.A. from Lindenwood University and his M.A. from Governor’s State University.

Connect with Brian on his website: http://BrianTomkins.com/ via email: Brian@BrianTomkins.com or by following him on Twitter: @BrianTomkins

To help you gain insight into blending your online and offline marketing and public relations, we’ll be discussing these questions on the chat…

* What exactly is “digital PR?”
* How do you decide whether to pursue a social media or traditional PR effort?
* What are some success tips for beginning a digital PR strategy?
* Any tips for measuring either offline or online PR success?
* What trends do you see developing in digital PR?

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